Sometimes having no two days being the same can be a good thing. Pace Logistics Supervisor Tawandra Robinson sees her world in that fashion. It’s a growth and developmental opportunity. “I enjoy building systems that make people’s jobs easier and seeing them work,” she said. “There’s something satisfying about taking chaos and turning it into a smooth operation. I also enjoy the problem-solving side—when a challenge pops up, I enjoy learning and helping the team solve it.”
With Pace for 3 years, Tawandra was recently promoted to Logistics Supervisor for Pace’s Advance Auto Parts services in the Tennessee/Kentucky area. “From day one, I was eager to learn and quickly became passionate about the operations side of the business. I worked hard to understand every piece of the process, from the dock to the dispatch board,” she said. Seeking to Always improve – a Pace core value – has been a big contributor to her success and her ability to problem-solve and help the team serve the customer better.
“I’m always looking for ways to be more efficient, clearer in communication, and stronger in leadership,” she said. “I take feedback seriously, reflect on my day, and always ask: ‘What could I have done better?’” For Tawandra, growth is never optional—it’s the standard.
“I learn by doing—and by listening. I ask questions, seek feedback, and tap into the experience of my peers and mentors. I also use SOPs, internal systems, and performance data to fine-tune how I lead and where I can improve processes,” Tawandra said. Leveraging Pace’s Core Value to Always improve pays off for Pace and our customer Advance Auto Parts.
A great example was a situation where severe weather disrupted multiple PDQ routes, threatening to delay deliveries across their region. “Rather than wait it out, we regrouped fast,” recalled Tawandra. “We re-routed our drivers, personally contacted our stores with updates, and pulled extra drivers into rotation. We worked late, communicated constantly, and didn’t stop until every delivery was accounted for. It was a proud team moment that showed what it means to go the extra mile—literally.”
Working in Pace’s Nashville market, Tawandra described her role as overseeing day-to-day logistics and operations across the Tennessee/Kentucky region for the Advance Auto Parts’ commercial parts operation. “My role includes managing drivers, tracking KPIs, resolving delivery issues, ensuring system compliance, and supporting customer satisfaction. I bring structure, urgency, and a ‘get it done’ mentality to the team and what we do,” she said.
Personal satisfaction is part of her problem-solving mindset. “Knowing we delivered—literally and figuratively—fuels me. There’s pride in knowing I helped move the needle for our customers and that my team and I pushed through the day’s challenges. I don’t like to fail, so seeing success, especially after a tough day, gives me energy,” said Tawandra.
“Being of service is part of my DNA,” she continued. “Our Pace Core Value to Serve relentlessly means doing what needs to be done, even when it’s inconvenient. I care about our partners, our drivers, and our team. When you serve from a place of pride and purpose, people notice.”
Off the clock, Tawandra loves music and spending time with people who make her laugh. “I’ve got a bold personality, but I also enjoy the simple things—trying new food, watching a game, or just enjoying life. I believe in working hard and living fully,” she said.
That personality, when combined with her penchant for solving problems, produces results.
“At Pace, we don’t just move freight—we build relationships, solve problems, and push for excellence every day,” she concluded. “My motto is “Get it done,” and I live that through my leadership. I want others to know that if you’re looking for a partner who shows up, leans in, and delivers, you’ve found it.” Tawandra expresses thanks to her colleague Shonya Roberson “who stepped up to work with me consistently to help achieve my growth at Pace, along with our amazing Nashville team.”
