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Solving Logistics Together

Pace’s Delivery of Great Client Experience Enhanced by Dispatch Science’s Focus on Local and Regional Carrier Needs

In a recent Forbes article, Patrick McCarty, Pace Director of Business Intelligence, explains how Pace continues to operate like a “26-year-old startup” by leveraging Dispatch Science’s suite of Transportation Management System (TMS) solutions. These tools provide real-time delivery visibility and guided workflows that help Pace deliver consistently across its final mile and regional logistics network.

In the article, Arthur Axelrad, co-founder and CEO of Dispatch Science, describes how and why the company became a supplier of TMS solutions for final mile carriers like Pace. A major focus, as Arthur put it, was “listening to customers.” That approach helped Dispatch Science evolve into a comprehensive TMS built specifically for local and regional carriers managing multiple types of expedited shipments.

Patrick knows that Dispatch Science listens to Pace. “As the sales team engages clients, they’re learning about the problems clients are trying to solve and the requirements Pace must support to be successful,” Patrick shared. “Our IT team builds the necessary steps and workflows into the Dispatch Science mobile app. When something isn’t available out of the box, Dispatch Science is flexible enough to support it.”

By leveraging Dispatch Science’s TMS, Pace continues to combine technology and agility to deliver a consistently excellent client experience. With real-time visibility, guided workflows, and a focus on local and regional carriers, Pace ensures every delivery meets both operational goals and client expectations.

Read the full Forbes article: An Entrepreneurial Software Firm Meets an Agile Trucking Firm

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Privacy Policy

PACE takes your privacy very seriously; in general, you can visit PACE websites without telling us who you are and without revealing any information about yourself. There are times, however, when we may need information from you.

PACE does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:

  1. We provide the information to trusted partners who work on behalf of or with PACE under extremely strict confidentiality agreements. These companies may use your personal information to help PACE communicate with you about offers from PACE and our marketing partners. However, these companies do not have any independent right to share this information.
  2. We have a parent’s permission to share the information if the user is a child under age 13.
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  4. We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.
  5. We transfer information about you if PACE is acquired by or merged with another company.

You may choose to give us personal information, such as your name and address or e-mail id that may be needed, for example, to correspond with you, to download our white papers or to provide you with a subscription. If you tell us that you do not want us to use this information as a basis for further contact with you, we will respect your wishes. We intend to protect the quality and integrity of your personally identifiable information.

We will make a sincere effort to respond in a timely manner to your requests to correct inaccuracies in your personal information. To correct inaccuracies in your personal information please return the message containing the inaccuracies to the sender with details of the correction requested.

SMS Communications

1- SMS Consent Communication:
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:
If consent has been given to receive text messages from Pace, messages may be received related to the following (provide specific examples):
Appointment reminders
Example: “Hello, this is a reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

3- Message Frequency:
Message frequency may vary depending on the type of communication.
Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

4- Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:
Opt-in to receive SMS messages from Pace can be done in the following ways:
Verbally, during a conversation

6- Opt-Out Method:
Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

7- Help:
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at pace-usa.com/contact
Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

8- Standard Messaging Disclosures:
Message and data rates may apply.
Opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary

SMS opt-in or phone numbers for the purpose of SMS are NOT being shared. With any affiliate or marketing for SMS purposes.

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The following terms and conditions will be deemed to have been accepted by the User on usage of the website pacedelivers. You are requested to read them carefully before you use the services of this site.

  1. The term User shall refer to the user who is browsing the site. The term PACE shall refer to PACE Inc. The term Site refers to http://www.pacedelivers.com owned and monitored by PACE.
  2. By using the Site, you agree to follow and be bound by the following terms and conditions concerning your use of the Site. PACE may revise the Terms of Use at any time without notice to you. Areas of the Site may have different terms of use posted. If there is a conflict between the Terms of Use and terms of use posted for a specific area of the Site, the latter shall have precedence with respect to your use of that area of the Site.
  3. PACE may terminate User’s access at any time for any reason. The provisions regarding to disclaimer of warranty, accuracy of information and indemnification shall survive such termination. PACE may monitor access to the Site.
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  7. PACE shall have no responsibility for any damage to User’s computer system or loss of data that results from the download of any content, materials, information from the Site.
  8. PACE may change or discontinue any aspect of its website at any time, including its content or features. PACE reserves the right to change the terms and conditions applicable to the use of the Site. Such changes shall be effective immediately upon notice, which shall be placed on the Site.
  9. In no event will PACE be liable for damages of any kind, including without limitation, direct, incidental or consequential damages (including, but not limited to, damages for lost profits, business interruption and loss of programs or information) arising out of the use of or inability to use PACE’ website, or any information provided on the website, or in the Products any claim attributable to errors, omissions or other inaccuracies in the Product or interpretations thereof. Some jurisdictions do not allow the limitation or exclusion of liability. Accordingly, some of the above limitations may not apply to the User.
  10. User agrees to indemnify, defend and hold PACE harmless from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, arising out of or relating to any misuse by the User of the content and services provided on the Site.
  11. The information contained in the Site has been obtained from sources believed to be reliable. PACE disclaims all warranties as to the accuracy, completeness or adequacy of such information.
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  13. The User’s right to privacy is of paramount importance to PACE. Any information provided by the User will not be shared with any third party. PACE reserves the right to use the information to provide the User a more personalized online experience.
  14. The Site provides links to web sites and access to content, products and services from third parties, including users, advertisers, affiliates and sponsors of the Site. You agree that PACE is not responsible for the availability of, and content provided on, third party web sites. The User is requested to peruse the policies posted by other web sites regarding privacy and other topics before use. PACE is not responsible for third party content accessible through the Site, including opinions, advice, statements and advertisements, and User shall bear all risks associated with the use of such content. PACE is not responsible for any loss or damage of any sort User may incur from dealing with any third party.

SMS Communications

1- SMS Consent Communication:
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:
If consent has been given to receive text messages from Pace, messages may be received related to the following (provide specific examples):
Appointment reminders
Example: “Hello, this is a reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

3- Message Frequency:
Message frequency may vary depending on the type of communication.
Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

4- Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:
Opt-in to receive SMS messages from Pace can be done in the following ways:
Verbally, during a conversation

6- Opt-Out Method:
Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

7- Help:
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at pace-usa.com/contact
Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

8- Standard Messaging Disclosures:
Message and data rates may apply.
Opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary

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