Culture Warrior Dewayne Glaze takes Serve Relentlessly to the Next Level
“Our prime purpose in this life is to help others.” – Dalai Lama Fifteen-year Pace veteran Dewayne Glaze’s notion of great service is next level. “Service means fulfilling the needs and expectations not only for our direct customer, but also making sure our customer’s customer is taken care of and satisfied,” Dewayne remarked. The realization that […]
Pace Culture Warrior Shannon Leftridge inspires while Serving relentlessly.
“There is incredible value in being of service to others.” – Elizabeth Berg; American novelist When asked what “Serve relentlessly” means to her, both in her life at work and in the community, Pace Logistics Area Supervisor Shannon Leftridge said service “sparks a level of passion that I use to reignite myself.” Shannon holds herself […]
Pace Honors Black History Month in the Transportation Industry
In honor of Black History Month, this edition of Braking News looks at the critical role Black truckers and innovators have played in the U.S. economy. Many have succeeded, sometimes against great odds, in breaking down barriers and establishing themselves as inspirational role models while creating a lasting legacy for Black Americans in the transportation […]
The State of Returns
Shoppers sent back nearly 17% of the total merchandise they purchased in 2022, totaling $816 billion, according to data from the National Retail Federation, up 8% over 2021. Given such staggeringly high numbers over the past few years, it’s not surprising to learn retailers are implementing new ways to minimize their losses. Almost 40% of […]
Winter Driving Demands Unique Safety Awareness
Winter is here, and every professional delivery driver knows that wintertime conditions add an extra layer to safe driving considerations. Alertness, anticipation, and preparation are always essential when you’re behind the wheel during the cold weather months. Winter Weather Accidents The U.S. Department of Transportation estimates that at least 25% of weather-related accidents happen in […]
A Look Back at 2023 – and Forward to 2024 – in the Logistics and Delivery Industry
There’s no question that 2023 was a year of unpredictable business challenges on a global scale. Despite a strong US economy, there has been a widely publicized freight recession due to reduced demand, high interest rates, and consumer uncertainty. Marty Freeman, president and CEO of LTL carrier Old Dominion Freight Line, recalls conversations with his team […]
Risk Management Strategies in Courier Services
The courier services industry is a bustling and vital part of global commerce, responsible for ensuring the seamless movement of goods across distances. Yet, beneath the surface of its efficiency and speed lies a significant challenge: managing risks effectively, the impact of insurance claims on the financial health and operational stability of courier companies cannot […]
Managing Shipping Costs for Small Business
Managing shipping costs is essential for any business, and even more so for small businesses. It directly impacts the bottom line and has become a key differentiator in customer satisfaction. While large companies have more leverage to negotiate better rates with higher volumes, there are many things a small business can do to ensure it […]
The Final Mile Delivery Market
Supply chain logistics involves the movement of goods from their origin or manufacturing point to the end-user, often requiring detailed planning, and specialized transportation and storage services along the way. An Overview of Final Mile Delivery Final Mile delivery, also known as Last Mile, refers to the end stage of the delivery process where goods […]
Managing Inventory and Warehousing for Efficient Product Shipping
Optimizing inventory, warehouse, and shipping processes can reduce order fulfillment time, improve customer satisfaction, and reduce costs. Here are some key practices to consider: Inventory and Warehouse Management Physical Layout Organizing warehouse space in a logical and systematic manner saves time by making the flow of work more logical and efficient. Specific areas should be […]