Voice Search Elevates Online Shopping
As we head into 2021, the transition from shopping offline to shopping online will continue to affect traditional retailers, and voice search will play a key role in that trend as it elevates online shopping. Learning how to please the 2021 consumer by creating a seamless and pleasurable customer experience is critical to long-term success. […]
“Peakiest” Holiday Season Ever?
Online Shopping Continues to Accelerate A recent survey conducted by the Council of Supply Chain Management Professionals (CSCMP) concludes that the COVID-19 pandemic will not curtail the upcoming holiday season’s shopping spend. The survey results state that the holiday shopping trend toward buying online, already accelerated this year by the coronavirus pandemic, will continue upwards as […]